Plans, usage, and billing

Open Organizations, find the organization, and choose Manage Subscription. The subscription overview shows the current plan, available plans, and usage. Billing actions require the relevant organization permissions; the billing portal requires the organization owner.

Use the live pricing page and plan screen for current prices and limits. Saved plan configuration determines what is available.

The plan screen shows the rolling weekly message allowance, workspace container count, and per-container memory and CPU limits. Compare the displayed plans and select the one that meets your application’s needs. A paid plan requires a verified payment method and successful subscription setup.

One user message includes its internal model calls, tools, and retries. Accepted follow-ups and steering messages count separately. The organization’s funded messages share a rolling seven-day allowance; older messages leave that window over time. Beyond it, a verified card and active overage billing allow additional messages at the displayed rate, invoiced monthly.

Token counts are diagnostic and do not set message charges. A personal ChatGPT/Codex connection uses its owner’s provider allowance rather than the organization’s funded-message allowance.

1. Choose Add Payment Info on the organization card or the payment action offered in the subscription screen.
2. Enter the cardholder, card, and billing address details in the payment form.
3. Complete any verification requested by Stripe and submit the form. Wait for successful confirmation before continuing.

Saving a card and enabling overage billing are separate checks. If the screen says overage setup is incomplete, choose Retry setup or replace the payment method. If payment configuration fails to load, use the offered retry action.

As the organization owner, with a valid payment method saved and the organization selected, open the account menu in the top bar and choose Billing to open the Stripe billing portal. Organization owners can manage the payment details and invoices available through that portal.

If the subscription screen reports an unusable method, choose Replace payment method and complete verification. A failed portal request or card verification does not confirm an update; resolve the displayed error and retry.

Your Onyx subscription pays for Onyx usage. To accept payments from your own application’s customers, connect Stripe separately through Workspaces → Integrations → Marketplace for that environment. Follow the application Stripe setup guide.